Support and FAQs

How do I get started?

MSU Domains is a service currently available for MSU Faculty, Staff, and Graduate Students only. Accounts may be requested at any time, but persons requesting accounts must attend a startup workshop or consultation in order to get started. Upcoming opportunities are listed below in the Calendar of Upcoming Opportunities.

MSU.domains is a service for individual faculty/graduate student professional websites, their public research project sites, or public teaching materials. The system is not designed for departmental, program, laboratory, or other university sites. All information/data on MSU.domains must follow the MSU Institutional Data Policy and users must adhere to the MSU Acceptable Use Policy. Please check with your College or unit for any further use policies.

If you do not have an account and you wish to set one up please contact us by sending a request to help@cal.msu.edu

Support documentation

Learning the new Gutenberg Editor
This tipsheet will guide you through setting up posts and pages with the new update. Note: this tipsheet is currently still in the development processes.

Setting Up Your MSU.domains Account
This tipsheet will guide you through setting up your msu.domains account.

How to Install WordPress
This tipsheet will help you to download the application WordPress, which allows you to create an MSU website, as well as specify details such as templates and backups for your site.

Transferring From A WordPress Website
This tipsheet will help you transfer content from your current or previous website WordPress website to your new WordPress website.

Transferring A Previous Website to WordPress
This tipsheet will help you transfer content from your current or previous website non-WordPress website to your new WordPress website.

How to Set Up Google Analytics in WordPress
This tipsheet will help you to set up and use Google Analytics in your WordPress site.

List of Recommended Plugins
A list of recommended plugins for WordPress.

Customizing WordPress
This tipsheet will walk you through customizing a WordPress website’s appearance.

Getting Started with C-Panel
This tipsheet will help you log into C-Panel, navigate to your dashboard, and introduce you to some of the apps.

Registering a Domain and Mapping to MSU.domains – NameCheap
This tipsheet will help you to register a domain name (e.g. a .com address) and then map it to your msu.domains space. We recommend using namecheap.com as the registrar for your domain, but you may choose to use another service if you’d like.

Registering a Domain and Mapping to MSU.domains – Reclaim
This tipsheet will help you to register a domain name (e.g. a .com address) and then map it to your msu.domains space.

Creating an Add On Domain
This tipsheet will help you create add on domains, allowing you to host several domains from one control panel.

Managing Your Storage Space
This tipsheet will help you view and delete old backups.

Changing Backups on Reclaim
This tipsheet will help you to change the frequency and method of backing up your website, specifically reducing the number of backups your application automatically creates.

How to Turn Your WordPress Site into a Flat File Website
This tipsheet will help you turn a WordPress website that you are no longer updating into a flat file website rather than driven by a database, which can help improve security, increase function, and reduce file space.

If you need help with a topic that is not covered on this page please email help@cal.msu.edu for assistance.

Calendar of Upcoming Opportunities

During Fall 2018, we have a range of activities and opportunities for support going on. Find out more below and by clicking on events in the calendar. We offer a number of help sessions to get you started or to continue supporting your work with MSU.domains! Enrollment for these help sessions are available on our enrollment form.

RSVP for a Help Session

Fellowship Opportunities

Online Presence and Public Scholarship Fellows Program

We invite your presence for the Online Presence and Public Scholarship Fellows working group for Fall 2018. This eight-week long program is designed to help you plan (or revise) and implement a digital online presence and public scholarship routines, mindsets and workflows. The program is open to faculty (fixed term and tenure) and academic specialists. This is the 5th semester we have run the program in collaboration with the College of Arts and Letters.

Online presence and public scholarship are ways to enhance your own research and reputation, along with that of the University.  While many workshops start with the “how to”, this program is designed to help you navigate challenging and nuanced questions like: Why should you have a digital presence? Who is interested in my work and scholarship?  How can this work be recognized professionally? Once we navigate these discussions we will move on to discovering which platform(s) match your goals. In addition, this experience will provide you with resources and collaborators to start your presence now and help evolve and sustain your presence into the future.

By the end of this eight week fellowship, you will have created a professional website and have the resources to continue to develop it and connect it to your professional online presence writ large.

Meetings are weekly on Wednesday from 11:45AM-1:00PM. You are expected to attend all of the sessions during the semester (although we understand that life happens sometimes).

The meeting dates for Fall 2018 are as follows: Oct 10, Oct 17, Oct 24, Oct 31, Nov 7, Nov 14, Nov 28, Dec 5

How do I apply?

Please fill out this form by Monday, October 8 if you would like to participate. We can accommodate 15 fellows. If there is more interest than space, we will make adjustments. We are anticipating another cohort in Spring 2019 if this semester does not work for you.

If you are unable to commit full time to the working group, but are interested in starting to develop your online presence, please see our calendar of activities, where you can find out about co-working sessions where you can work on your online presence alongside people who can provide help and discussion. Feel free to email me if you have any questions or suggestions.

Facilitators

This cohort is a collaboration between the Colleges of Arts and Letters, Education, and Natural Science, along with the Hub for Innovation in Teaching and Learning. Main facilitators for the program will be Kristen Mapes (Arts and Letters),  Sarah Groetter (Hub), and Dave Howe (ANR & CAL). We will also be joined by guest facilitators and faculty from across campus. In addition to the specific goal of mentoring faculty in their online presence goals, we are experimenting with new models for faculty development and support structures and will be gathering feedback on this mode and method of training and mentoring.